Dear Patient,
the protection of your personal data is important to us. According to the EU Data Protection Basic Regulation (DSGVO) we are obliged to inform you about the purpose for which our practice collects, stores or passes on data. You can also see from the information which rights you have with regard to data protection.
Responsible and operator of this website is
Dr. med. Thomas Franke
Implantology, oral and maxillofacial surgery
Stuttgarter Platz 1
10627 Berlin-Charlottenburg
e-mail: praxis[at]dr-franke.berlin
Encryption
For security reasons and to protect the transmission of personal data and other confidential contents (e.g. inquiries to the responsible person), this website uses SSL or TLS encryption. You can recognize an encrypted connection by the character string “https” and the lock symbol in your browser line.
Server log files
When a website is called up, for technical reasons the browser temporarily sends data to the server of the called up website in order to be able to call up the respective website and view its contents. This data is stored in a log file and may also contain personal or related data, e.g. the IP address.
The following data are stored in the log file of our website:
– anonymized IP address,
– Name of the Internet provider used,
– Website from which you visit us,
– Message whether the access/retrieval was successful (HTTP status code).
The legal basis for this storage is Art. 6 para. 1 lit. f DS-GVO. The data is used for technical reasons in order to maintain the functionality of our site and to provide law enforcement agencies with necessary information in the event of a cyber attack. Furthermore, they are used for statistical purposes and to continuously optimize data protection and data security. This also represents our legitimate interest. Since they are technically necessary to operate the website, you have no possibility to object to the use of log files’.’
The log-files are kept by our service provider for a maximum of two weeks. A personal reference is not established, and no evaluation for advertising purposes takes place. They serve to maintain the functionality of the website by providing us with statistics on requests and access and by logging error messages which we can then correct.
Cookies/Google Analytics
We use Google Analytics to evaluate user behaviour with the purpose of constantly improving and adapting the website and its contents. This purpose is also our legitimate interest as defined by the German Teleservices Act. Art. 6 para. 1 lit. f DS-GVO. In doing so, we provide data to Google Inc. (“Google”) as a third party provider and have activated the “Supplement to data processing” in our account settings at Google Analytics.
You will find further information under the item “Google Analytics Supplement” on this page further below.
Google Maps
We also use Google Maps, the map service of Google Inc. By using Google Maps, content can be retrieved from Google servers in the USA. This means that information about your use of this website (including your IP address) is transferred to a Google server in the USA and stored there. We use this service to present our route in an appealing way. This represents our legitimate interest in accordance with Art. 6 para. 1 lit. f DS-GVO. Google is certified under the Privacy-Shield-Agreement and thus offers a guarantee to comply with the European data protection law.
Data protection for Google services
For more information on the collection and use of your data by Google, please refer to their privacy policy at https://policies.google.com/privacy?hl=de
social media plugins
We do not use social media plugins. The clickable buttons of facebook and Google+ on our website are merely links that lead to the corresponding practice pages of Dr. Thomas Franke in these social networks.
Contact form/contact by e-mail
If you contact us via our contact form or via the e-mail address provided on the website, the name and e-mail address you provide will be stored for the purpose of responding to your inquiry. In addition, the IP address as well as the date and time of your e-mail are stored.
We store the personal data provided there to answer your inquiry. This also represents our legitimate interest in processing the personal data. The legal basis for the processing of the data is Art. 6 para. 1 letter f DS-GVO.
In addition to answering your inquiry, the processing of personal data serves necessary technical reasons such as the transmission of the e-mail. This data is deleted as soon as your questions have been clarified and the data is therefore no longer required or there are no legal retention periods to prevent deletion. Furthermore, they will be deleted in case of objection.
You can object to the processing of your personal data at any time. For your objection please also use this e-mail address: praxis[at]dr-franke.berlin. In the case of an objection, we will not be able to further process your inquiry via contact form or e-mail. The data will be deleted as soon as your questions have been clarified and the data is therefore no longer required or there are no legal retention periods to prevent deletion. Furthermore, they will be deleted in case of an objection.
You will find further information under the point ” reCAPTCHA ” on this page further down.
Right of objection
You have the right to object at any time to the processing of personal data concerning you, which is carried out on the basis of our legitimate interests (Art. 6 para. 1 letter f DS-GVO).
We will no longer process the personal data concerning you unless we can demonstrate compelling reasons for processing which are worthy of protection and which outweigh your interests, rights and freedoms, or unless the processing serves to assert, exercise or defend legal claims.
To exercise your right of objection and all other rights to which you are entitled (which we list below), please contact us by e-mail: praxis[at]dr-franke.berlin
– Right to information according to Art. 15 DS-GVO
– Right of correction according to Art. 16 DS-GVO
– Right to deletion (“right to be forgotten”) in accordance with Art. 17 DS-GVO
– Right to restrict processing in accordance with Art. 18 DS-GVO
– Right to information, Art. 19 DS-GVO
– Right to data transferability according to Art. 20 DS-GVO
– Right of appeal to the supervisory authority
If you believe that the processing of personal data relating to you is in breach of the DS-GVO, you have the right to complain to a supervisory authority of your choice, which may be the supervisory authority responsible for us:
Berlin Commissioner for Data Protection and Freedom of Information
Friedrichstr. 219
10969 Berlin
Phone: 030 13889-0
fax: 030 2155050
e-mail: mailbox@datenschutz-berlin.de
Google Analytics Supplement
This website uses Google Analytics, a web analysis service of Google Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, in the event that IP anonymization is activated on this website, your IP address will be shortened by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area before this happens. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage. The IP address transmitted by your browser within the scope of Google Analytics is not combined with other data from Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available under the following link: http://tools.google.com/dlpage/gaoptout
You can prevent the collection by Google Analytics by clicking on the following link: Disable Google Analytics
An opt-out cookie will be set to prevent future collection of your data when you visit this website.
For more information on terms of use and privacy, please refer to the Google Analytics terms of use or the Google Analytics overview. We would like to point out that on this website Google Analytics has been extended by the code “gat._anonymizeIp();” in order to guarantee an anonymous collection of IP addresses (so-called IP-Masking).
reCAPTCHA
For the protection of your inquiries via internet form we use the service reCAPTCHA of the company Google Inc. (Google). The query serves to differentiate whether the input is made by a human being or abusively by automated, machine processing. The query includes the sending of the IP address and possibly other data required by Google for the service reCAPTCHA to Google. For this purpose, your input will be transmitted to Google and used there. Your IP address will, however, be shortened by Google within member states of the European Union or in other signatory states of the Agreement on the European Economic Area before being used. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of this service. The IP address transmitted by your browser in the context of reCaptcha is not combined with other data from Google. For these data the deviating data protection regulations of the enterprise Google apply. You can find more information about Google’s privacy policy here.